TERMS & CONDITIONS
These terms and conditions (“Terms and Conditions”) govern the relationship between First Tracks Frontier (FTF) Travel Services (“First Tracks Frontier (FTF) Travel Services”) and its owners, officers, employees, agents, representatives, related entities, independent contractors/sales representatives, volunteers, successors, and assigns, as well as you, the purchaser or traveler. By planning travel with First Tracks Frontier (FTF) Travel Services, you unequivocally agree to these terms and acknowledge that First Tracks Frontier (FTF) Travel Services acts solely as the intermediary for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and services (“Supplier(s)”). It is crucial to understand that First Tracks Frontier (FTF) Travel Services is not the source or provider of the travel services. These terms encompass warranties, disclaimers, and limitations of liability and are designed to protect First Tracks Frontier (FTF) Travel Services. If you wish to change any aspect of your confirmed arrangements prior to departure or during your trip, we will do our utmost to assist you. However, certain bookings may be unchangeable, and you will be responsible for any price increases imposed by the Suppliers, as well as any applicable First Tracks Frontier (FTF) Travel Services or Supplier change fees. All requests for alterations to a booking must be submitted in writing to First Tracks Frontier (FTF) Travel Services. Be advised that when tour, cruise, or package prices are based on Supplier contract rates, refunds for unused portions of travel will not be granted.
TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS
It is your responsibility to obtain and carry a valid passport book, visa(s), and all necessary documents as mandated by applicable government regulations. Passport cards are not accepted for most international travel. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) mandate that you must carry acceptable identification to board a flight. Acceptable identification can be found at http://www.tsa.gov/, with examples including DHS-designated enhanced driver’s licenses, US passports, or foreign government passports. Certain countries will deny entry if your passport expires within six (6) months of the anticipated return date. Non-United States citizens may require additional documentation, and it is your obligation to inform First Tracks Frontier (FTF) Travel Services if you are traveling on a passport from a country other than the United States of America. First Tracks Frontier (FTF) Travel Services does not control or guarantee the issuance of visas or approval of visa waivers pertinent to your travel. Should a visa not be issued, First Tracks Frontier (FTF) Travel Services will not be liable for any lost payments made toward your trip. Be vigilant that entry and exit regulations for each country are subject to change without notice. Children and infants may require specific travel documents. Minors traveling with only one parent, and/or without both parents, may be stopped and denied entry unless authenticated and verified consent forms are presented to authorities. Consult https://help.cbp.gov for more information. It is imperative that the name, date of birth, and gender on your identification card precisely match the details on your tickets and booking records. You bear the responsibility of ensuring that the information on your tickets and confirmations is accurate. Any discrepancies between your reservation and travel documentation may result in denied boarding or delays at airport security checkpoints, potentially causing you to miss your flight and any subsequent scheduled travel bookings for cruises and tours.
UPON RECEIPT OF YOUR TRAVEL DOCUMENTS, IT IS YOUR DUTY TO REVIEW AND VERIFY ALL INFORMATION FOR ACCURACY. CONTACT First Tracks Frontier (FTF) Travel Services IMMEDIATELY IF ANY CHANGES OR CORRECTIONS ARE REQUIRED. IF YOU FAIL TO NOTIFY US OF NECESSARY CORRECTIONS TO YOUR RESERVATION WITHIN TWENTY-FOUR (24) HOURS OF RECEIVING YOUR TRAVEL DOCUMENTS, First Tracks Frontier (FTF) Travel Services WILL NOT BE RESPONSIBLE FOR ANY ADDITIONAL COSTS INCURRED TO RECTIFY THE ERRORS.
INDIVIDUAL ENTRY AND EXIT REQUIREMENTS
Each country has its own perspective on past criminal offenses, whether committed within or outside its borders. If you have a current or prior criminal offense, directly contact that country for entry and exit requirements. For further details, visit the US State Department Website. See https://travel.state.gov/content/travel.html. We respect our Clients’ privacy and do not inquire into an individual’s criminal record. For instance, if traveling to or through Canada, those with a Driving While Intoxicated (DWI) record or judgments for unpaid child support must check current entry requirements. See: https://www.canada.ca.
IMMUNIZATIONS AND HEALTH SCREENINGS
You are required to have the proper immunizations, health screenings, and necessary documentation before travel. First Tracks Frontier (FTF) Travel Services will not assume responsibility for the accuracy of health, vaccination, and documentation requirements before departure and upon arrival at your final destination. Certain inoculations must be documented by your health practitioner on a valid vaccination certificate, which you must carry as proof. If you have any concerns about taking medications or receiving specific vaccinations, consult your health practitioner BEFORE making any travel bookings. It’s essential to check the State Department website http://travel.state.gov for critical information regarding travel to specific destinations, and the Centers for Disease Control http://wwwnc.cdc.gov/travel/ for health-related travel issues.
RISKS AND SAFETY
Travel to certain destinations may involve heightened risks. First Tracks Frontier (FTF) Alaska Travel Services insists that Clients stay informed daily about current news events and diligently review all travel prohibitions, warnings, announcements, and advisories issued by the United States Government before booking any international travel. You can find information on health and safety conditions in various countries and the risk level associated with specific international destinations at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government for U.S. citizens traveling to or living in foreign countries. This program allows you to enter information about your upcoming trip so that the Department of State can better assist you in emergencies. Registration is recommended and can be completed at https://step.state.gov/step/.
BY OFFERING TRAVEL TO SPECIFIC DESTINATIONS, FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES DOES NOT WARRANT THAT TRAVEL TO THESE LOCATIONS IS ADVISABLE OR WITHOUT RISK. WE WILL NOT BE LIABLE FOR ANY COSTS, DAMAGES, OR LOSSES THAT MAY ARISE FROM TRAVEL TO SUCH DESTINATIONS. BY PARTICIPATING, YOU ACCEPT ALL ASSOCIATED RISKS.
The activities included in our itineraries come with inherent dangers and risks. You may be required to travel to remote locations where medical facilities and treatment are not accessible, face changing weather conditions, and encounter wildlife, among other potential hazards. By booking a trip with First Tracks Frontier (FTF) Alaska Travel Services, you acknowledge the possibility that physical exertion required for certain activities may trigger or worsen existing injuries, conditions, or congenital defects. It is your responsibility to seek medical advice if you suspect your physical condition may be incompatible with the activities on your itinerary. You may also be required to wear approved safety equipment during specific activities, and by engaging in these activities, you agree to use the recommended safety gear and to ask questions if you are uncertain about the safe use of any equipment. If you choose to use, consume, or be under the influence of alcohol or illegal drugs prior to or during any activities on your itinerary, YOU ASSUME ALL RISKS, DANGERS, AND HAZARDS ASSOCIATED WITH THIS, INCLUDING PERSONAL INJURY, DEATH, PROPERTY DAMAGE, AND LOSS. This remains applicable even in cases of negligence or fault by First Tracks Frontier (FTF) Alaska Travel Services or third parties. You indemnify First Tracks Frontier (FTF) Alaska Travel Services against any and all liabilities for property damage or personal injury to any third party arising from your participation in activities while, during, or after consuming illegal substances or alcohol. In the event of emerging health or safety concerns, First Tracks Frontier (FTF) Alaska Travel Services will thoroughly investigate the situation and retain the sole and absolute discretion to determine whether to proceed with any escorted trip or private departure, or to make necessary alterations to the itinerary.
HAZARDOUS MATERIALS
Federal law strictly prohibits passengers from bringing hazardous materials onto aircraft. (1) You must not carry hazardous materials in your luggage or on your person. Violation of this regulation can result in imprisonment for up to five years and penalties exceeding $250,000 (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples include paints, lighter fluid, fireworks, tear gas, oxygen bottles, and radiopharmaceuticals. (2) Limited exceptions exist for small quantities (up to 70 ounces total) of medicinal and toilet articles in your luggage and certain smoking materials on your person. For more information, contact the relevant airline representatives on your itinerary. Consult http://www.tsa.gov/traveler-information/prohibited-items for a full list of restrictions.
INSECTICIDE NOTICE
We recommend that you refer to the DOT list of airports in countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft. This list is on the DOT’s website and is updated from time to time: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.
AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-IN
Your airline ticket is a contract between you and the air carrier, even if you purchase through First Tracks Frontier (FTF) Alaska Travel Services. If you purchase air travel through First Tracks Frontier (FTF) Alaska Travel Services, you acknowledge and agree that First Tracks Frontier (FTF) Alaska Travel Services does not have the right to control the operations of independent airlines, and agree that First Tracks Frontier (FTF) Alaska Travel Services is not liable for any personal injury, property damage related to your purchase of air tickets or air travel, including, but not limited to any act, error, omission, injury, loss, accident, or delay caused by any act, error or omission of the airline, including their failure to deliver services, partial or inadequate delivery of services, airline policies including refund or rebooking policies, fees for checked or carry-on luggage, fuel increases, bankruptcy or cessation of operations. First Tracks Frontier (FTF) Alaska Travel Services shall not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares. Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights. Frequent Flyer mileage accrual is at the discretion of the airline(s). First Tracks Frontier (FTF) Alaska Travel Services has no liability if accrual of miles or points is denied or if upgrades are not allowed. Many airlines do not permit upgrades on airfare purchased in certain fare classes or when using frequent flyer miles, loyalty status or certificates. Seat assignments are not guaranteed even after they are assigned, and First Tracks Frontier (FTF) Alaska Travel Services has no control over airline seat assignments. Most airlines charge a fee to pre-book a seat.
LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE
First Tracks Frontier (FTF) Alaska Travel Services acts solely as a booking agent for disclosed principal Suppliers and is not the source or provider of any travel service. Each Supplier is an independent entity with its own management and is not subject to the control of First Tracks Frontier (FTF) Alaska Travel Services. The Suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and you consent to the use of those Suppliers. First Tracks Frontier (FTF) Alaska Travel Services is not responsible if a restaurant, tour operator, cruise line, or other service provider on your tour is unable to or fails to accommodate your dietary restrictions or requirements. The Supplier may determine that alterations in itinerary are necessary for any number of reasons, including but not limited to severe weather. Any alterations to an itinerary are at the sole discretion of the Supplier, and First Tracks Frontier (FTF) Alaska Travel Services bears no responsibility for any changes. BECAUSE FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE THAT FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILLFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, THEIR CANCELLATION AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY, OR CESSATION OF OPERATIONS AND OTHER MATTERS OUTSIDE OF FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES’S CONTROL, AND YOU HEREBY EXONERATE FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES FROM ANY LIABILITY WITH RESPECT TO THE SAME. First Tracks Frontier (FTF) Alaska Travel Services HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CLIENT AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES WILL BE LIMITED TO THE AMOUNT OF COMMISSION AND FEES ACTUALLY RECEIVED BY FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES.
FORCE MAJEURE
First Tracks Frontier (FTF) Alaska Travel Services will not be in breach of these terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, including web host and internet service provider, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including, but not limited to extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance which is beyond the control of First Tracks Frontier (FTF) Alaska Travel Services. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS. In addition, each of First Tracks Frontier (FTF) Alaska Travel Services’ Suppliers have terms and conditions which include Force Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non-performance of any obligations hereunder shall remain in the sole and absolute discretion of the Supplier pursuant to their policies, although First Tracks Frontier (FTF) Alaska Travel Services shall use its reasonable efforts to secure reimbursement for you where possible.
CLIENT CONDUCT
Each participant in any trip escorted by First Tracks Frontier (FTF) Alaska Travel Services is expected to act responsibly and adhere to all behavior guidelines established by First Tracks Frontier (FTF) Alaska Travel Services and our Suppliers, including adhering to dress codes at religious or cultural sites, or Supplier dress codes. First Tracks Frontier (FTF) Alaska Travel Services and all local Suppliers reserve the right to remove you from any facility, hotel or resort property, tour location or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other clients on any element of your trip, or interferes with the operation or security of the places you visit. In any such case, there will be no refund. When you book with First Tracks Frontier (FTF) Alaska Travel Services, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify First Tracks Frontier (FTF) Alaska Travel Services for the full amount of any claim (also including legal costs) made against us. We are not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold First Tracks Frontier (FTF) Alaska Travel Services or any of its related entities liable for any actions taken under these terms and conditions. Baggage and personal effects are at all times the sole responsibility of the participant. Any transportation, possession or use of illegal drugs will result in immediate termination of your trip and may result in prosecution by law enforcement authorities. You are responsible for knowing and observing the licensing laws for drug possession (including prescription and over-the-counter drugs) for all countries and states you are visiting. Laws may require you to carry a prescription from your doctor.
CURRENCY FLUCTUATIONS
Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations. First Tracks Frontier (FTF) Alaska Travel Services is not responsible for surcharges or foreign transaction fees imposed by the Client’s credit card or bank.
TRAVEL INSURANCE
First Tracks Frontier (FTF) Alaska Travel Services OFFERS ACCESS TO TRAVEL INSURANCE TO PROTECT PASSENGERS AND THEIR INVESTMENT IN TRAVEL. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST OF CLIENT’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance, you understand and agree that if you cancel or interrupt your travel for any reason, portions of the trip/tour may not be refunded and First Tracks Frontier (FTF) Alaska Travel Services and travel Suppliers’ cancellation penalties will apply resulting in the loss of monies up to the full cost of Client’s travel booking and related costs. The purchase of travel insurance is not required in order to purchase any other product or service offered by First Tracks Frontier (FTF) Alaska Travel Services; however, if you decline to purchase insurance, First Tracks Frontier (FTF) Alaska Travel Services may require that you execute an insurance waiver. First Tracks Frontier (FTF) Alaska Travel Services is not a licensed insurance broker, and its advisors are not qualified or authorized to answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An additional charge applies for any travel insurance selected. It is your responsibility to know what your insurance policy covers, and to put alternative coverage in place, if you wish to insure for conditions that are excluded by your policy. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES CANNOT GUARANTEE THAT ANY INSURANCE PROVIDER WILL APPROVE COVERAGE FOR A CLAIM MADE UNDER THE INSURER’S POLICY AND MAKES NO REPRESENTATIONS ABOUT THE EXTENT OF COVERAGE FOR ANY POLICY IT MAY OFFER OR QUOTE.
RESERVATION OF RIGHTS AND CHANGES TO THESE TERMS
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to Clients, will be posted on our website and are effective immediately on posting.
GENERAL
The laws of the State of Ohio govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Ashtabula, Ohio in all disputes arising out of or relating to travel bookings with FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES. Any claim against FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES must be brought within 12 months after the date of the completion of the trip and not later. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES shall not in any case be liable for damages other than compensatory damages, and you waive any right to claim punitive or exemplary damages. You agree that you may only bring claims in your individual capacity and not as plaintiffs or class members in any class action, proposed or purported class action, or other representative action, regardless of the type of proceeding. You expressly agree to waive and forego any and all rights to bring any such class actions, purported or proposed class actions, or representative actions. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect. These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Client and FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES with respect to travel bookings made with FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES by any means, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Client and FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES with respect to communications with FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
USE OF FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGS
You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES. You agree to be financially responsible for all travel bookings you make with us, whether made on behalf of yourself or for other members of your traveling party. You warrant that all information supplied by you on behalf of yourself, members of your household, or others for whom you are authorized to transact business with us is true and accurate. You agree that you will only make legitimate reservations or purchases with FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES and its Suppliers, and you acknowledge that, without limitation, any speculative, false, or fraudulent reservation is prohibited. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES accepts all bookings solely as the booking agent for the travel Suppliers on your itinerary. Separate Supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select, and you understand and agree that by booking travel through FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES, you are also agreeing to the booking terms of each Supplier partner you have selected for your itinerary. You agree that you will abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider on an itinerary you have approved. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES is not liable or responsible for any arrangements made independently of FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES. FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES assumes no responsibility for costs or fees you incur for independent arrangements not booked through FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES, inclusive of, but not limited to, airline, hotel, excursion, and travel protection related charges. If you make your own flight arrangements, FIRST TRACKS FRONTIER (FTF) ALASKA TRAVEL SERVICES is not responsible for any loss resulting from cancellation or changes in international gateways, itineraries, or travel dates, and cannot assist you with any schedule changes or delays related to air reservations you have made on your own arrangement. It may not be possible to earn frequent flyer or other loyalty points for reservations on your itinerary. With limited exceptions, hotel and airline rewards or points cannot be redeemed for travel arrangements made by First Tracks Frontier FTF Alaska Travel Services.
RIGHT TO CORRECT ERRORS AND OFFERS SUBJECT TO AVAILABILITY
We reserve the right to correct errors. In the event of any pricing error or omission, we reserve the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier promotions are subject to availability and may change without notice. You are advised to confirm reservations well in advance of your anticipated dates of travel to avoid disappointment, increases in fares and additional late booking fees.
PAYMENTS, CANCELLATIONS, AND CHANGES TO BOOKINGS
You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through First Tracks Frontier FTF Alaska Travel Services. By submitting a credit card authorization form to First Tracks Frontier FTF Alaska Travel Services, you agree to allow First Tracks Frontier FTF Alaska Travel Services to use your payment method to purchase travel products from our Suppliers on your behalf. EXCEPTING IN CASES OF FRAUD, YOU AGREE NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF First Tracks Frontier FTF Alaska Travel Services OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF First Tracks Frontier FTF Alaska Travel Services OR ITS SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, First Tracks Frontier FTF Alaska Travel Services RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES. All payments for travel are due prior to departure according to each Supplier’s terms and conditions of booking. You understand that failure to make final payment or any violation of a Supplier’s conditions of purchase may result in cancellation of your reservations, in your being denied access to any flights, tours, hotels, cruises, or other travel services, or in your forfeiting any monies paid for your reservations. In some cases, there is NO REFUND once a booking is made and under deposit. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking. All cancellation requests must be sent to First Tracks Frontier FTF Alaska Travel Services in writing. As a result of cancellation or changes to confirmed bookings, third-party Supplier’s cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund.